Works. Now that I'm getting all 4 upstream channels, the "(partial service)" text is gone from the GUI -- but the upstream … Then I'm sure you'll agree that one of the most important aspects of choosing a cable television provider is making sure you get the channels you want. Comcast offers cable television, internet and home phone service. Added Spectrum's streaming package that had all of the OTA channels plus the C-SPANs and public channels. The CM1150V is contradicting itself, showing full service in GUI but partial service via the flashing LED. Upload/download speeds exceeded my plan rating by 20%. Here you'll find the full list, but some examples of music channels that you'll have access to on Comcast cable are FM, Music Choice 90's, Music Choice Adult Alternative, Music Choice Blues, Music Choice Classic Rock, Music Choice Classical Masterpieces, Music Choice Dance/EDM, Music Choice Metal, Music Choice Pop Latino, and more. Not sure about your problem -- sure does sound like it is related to the firmware upgrade though since it disappeared when you rolled back. You can also take advantage of the X1 Voice Remote and issue commands catered to your viewing tastes. All other modems tested (CM1150V, Arris TM722G, Arris SBV3202) were unable to lock the channels with that filter in place. I have the same issue on 1.01 US locked 3 channels with no issues.. when it went up to 2.02 I had TONS of T-3 and T-4 errors and US would not lock more then 1 channel... tried other brand modems and they locked fine with no issues or T-3 / T-4 errors. I am curious about this as well. Comcast, the largest cable television company in the U.S., offers a hefty range of plans from basic to sports to Latino packages. Comcast XFINITY has got you covered. via tickets with both Netgear and Comcast, I feel like I've already gone further than any customer should have to go. I put the CM1150V back in place, and it still only locks (2) channels. The problem I am having is that I have an ethernet cable run right from the modem to my computer (from port 2), and then an ethernet cable running to my router out of port 1 as instructed in the manual. Odd, that's different (much worse) than what I'm seeing. Considering most of their system is only running 3 upstream channels (whether its because there are noise issues or Comcast is being cheapskates is up for debate), adding a D3.1 channel … You might try another same model cablemodem to see if the problem continues. This router meets the DOCSIS 3.0 standard and will work up to a 400 Mbps download speed with Comcast Xfinity. You can step up to 24 upstream and 8 downstream channels on this cable modem. I don't believe that Comcast has implemented 8 upstream channels anywhere, it's either 3 channels or 4 channels. Never solid green like all other lights. If you're looking for a wide selection of TV packages, a state-of-the-art set-top box, plus perks like DVR service, you can't go wrong with Comcast XFINITY TV. You might try another same model cablemodem to see if the problem continues. Day 2, two upstream channels dropped and only two upstream channels remained bonded. Comcast … Xfinity cable TV and Internet bundles offer better value than buying a single service and the bundles prices start at $30. Services are branded Xfinity in areas where digital triple play services are available. (Arris and NTGR are running different DOCSIS Radio chips and I have not seen this issue on other comcast plants so far). The top 100 shows are preloaded and ready to watch. DOCSIS® 3.0 compliant designs Up to 8 downstream and 4 upstream channel bonding Tuners support two 48MHz blocks each consisting of up to 4 bonded channels High performance … This provides a peak theoretical bandwidth of 1029Mbps/245Mbps. This means your modem found the frequency with which to receive information from the internet. The XB6 always gets (4) US channels, the CM1150V always gets (2). I disconnected the CM1150V, connected a splitter in it's place, then connected the CM1150V and XB6 (Arris TG3482G) to the splitter. It is a Comcast … If it does, then both NG and CC need to address this. Have rebooted and factory reset, but the LED is still flashing. Thanks for the assistance! BUT THE LIGHT IS STILL FLASHING. But my upstream problem IS fixed... Channel status now shows all provisioned channels locked, and the "partial service" text is gone from the GUI. Once the tech removed the noise block filter at the pole, the CM1150V immediately locked all (4) channels. If you have it. So why do the other 3 ethernet ports not work. On the initial power up, it appeared to get a firmware update shortly after going online (alternating up/down leds, then reboot). It showed (4) upstream channels with good power levels, (31+OFDM) downstream channels with all power levels between 0 and -2, SNR all between 38-39, and 0 correctables/uncorrectables. I have v2.02.03, am currently locking all provisioned channels US (4) and DS (31+OFDM), and have no errors in log. Reconnecting the Arris XB6 to same connection, it locks all (4) US channels just as it did before. It still would only lock (2) of the (4) upstream channels. Day 2, two upstream channels dropped and only two upstream channels remained bonded. 6. The other half (5-8) won't lock. Additionally, if you subscribe to Limited Basic only with an HD receiver rather than a standard set-top box, you'll be able to watch all the channels in HD without the additional HD service fee. Having already purchased (3) modems and following extensive testing, logging, resets, etc. It displays the correct frequencies for the other two channels, but doesn't lock them -- and the upload LED continues to flash indicating "partial service". I opened tickets with both Comcast and Netgear. While the Comcast XFINITY's packages aren't as numerous or flexible compared to Dish Network or DIRECTV, this cable TV service is still home to a wide variety of packages, all with enticing incentives. Also, is there a way to reduce the upstream channel … Port 1,2 will work together if you enable LAG and have LAG-capable router. Comcast XFINITY TV offers several premium movie channels, beginning at $10 per month. Comcast … Are you one of those people who looks forward to your must-see show each week? So I don't think the Arris XB6 was actually locking those channels either, even though it said it was. That was blocking the two lower frequency channels. The XB6 had been in place, running in bridge mode, for 2 months. Signal levels are of course degraded a bit for both, because of the additional splitter, but are still within operating range. Limited Basic service required to receive other services. Works. or connector? This topic has been marked solved and closed to new posts due to inactivity. Programming and channel line-up subject to change. This is because of partial service on upstream. The two US channels that lock have upstream power between 40 and 42 dBmV. It won't be quick I presume. That's a different issue... Xfinity residential service only supports one device (one MAC address) and a single IP at a time. Also tried an Arris SBV3202 -- it does not indicate any service problems. Comcast serves homes and businesses in 40 states and the District of Columbia. Yes. Day 3, one more upstream channel dropped and only one upstream channel … 1a. So why do the other 3 ethernet ports not work. It lists the proper frequency for the other (2), but does not lock. I will PM you with additional details as requested. The constant T3/T4 errors are gone as well. Hopefully something will get fixed. (of course internet will only work on one of them and but it will be useful for comcast folks to monitor it), 5. My previous Arris never had a problem once. An Xfinity tech was out today. The Arris XB6 has an occassional T3/T4, perhaps a couple per day. Good luck getting it resolved. My internet works fine, and my speed matches my tier (250 Mbps). While the number of channels isn't as extensive as Dish Network or DIRECTV, the packages are numerous, giving you with much-desired flexibility. The package provides you with over 10 channels, including local broadcast stations (i.e. Your not having all 8 channels bonded does NOT indicate any problem. The additional ethernet ports are for the "port aggregation" feature, which allows (if you have latest firmware, a plan with sufficient speed to need it, and a modem that supports it) a multi-gigabyte connection between the modem and the router. Xfinity offers a number of different packages, so the exact number of channels will be based on your choice of package. I'd use the Arris SBV3202, but it isn't Comcast-approved for future gigabit service which is why I went with the CM1150V -- but am keeping the SBV3202 as a backup / emergency spare. Also, my router is plugged into Ethernet Port 1. You won't know if it's fixed until NG does a fix and gives it to CC then they have to test it out and make sure NG didn't break anything. Subscription to the HD Technology fee is required to view HD, except Limited Basic channels. These US and DS levels seem to indicate good cable and connections. -. The exact cost will depend on your area and the package you select. NG ticket #41178878; I never heard back after my last follow-up. You can also bundle Comcast XFINITY cable with high-speed internet or XFINITY Voice home phone services to help you save. My question would be: Is it common that not all the channels … Disconnect it, connect CM1150V, and CM1150V only locks (2) channels. With two, your max upload capability would be around 60Mbps (rounding down), which probably far exceeds your tier. Our partners cannot pay us to guarantee favorable reviews of their products or services. Looking for a range of channels with a Latino flair? Just want to know that someone is working on it, and that it will eventually be addressed. Have tried power cycle and factory reset, US light still flashes. As with the XB6, the downstream shows 31+OFDM, good power levels and SNR. such as coax cable? Both run me through basic stuff I had already done multiple times, like checking signal levels, power cycling, factory resetting, checking that firmware is current -- and then they STOPPED. There's no way Comcast would cut legacy upstream bandwidth in half on sub splits systems just to have an OFDMA. 2. Hopefully someone from Netgear can answer that for both of us. Click on the header to see HD channels or view a list of only … That implies a CM1150V firmware problem, erroneously flashing the LED when no problem exists, but I don't have enough data to conclusively prove that. You can use our cable TV providers by zip code search tool to see if Xfinity is available in your area. I purchased a CM1150V to replace an Xfinity (Arris) XB6. I disconnected the XB6, connected the CM1150V, and powered it up. Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. The modem indicates 3.1 / blue on the downstream but the upstream is showing 3.0 / green. 2a. The CM1150V is activated (data and voice), the XB6 is not. If I unplug the router, the comptuer will start working. Could be bad HW as well. The upstream light is always flashing green. 1. Do you have another version of XB6 AKA Technicolor XB6T with you by any chance? I can't tell if my problem is the same or not. Never solid green like all other lights. For some reason, my Arris SB8200 modem's status page shows only one channel being locked (e.g. Obvioulsy I have rebooted everything numerous times. Day 3, one more upstream channel dropped and only one upstream channel … These packages are enhanced by the X1 cable box, which allows you to track and switch between multiple games. If you have a DOCSIS 3… Tried a couple power cycles, then a factory reset. Not sure if you read my post -- as I mentioned earlier in this thread, I opened tickets with Comcast and Netgear. For normal operation, connect your router to port 1 of the modem. I suspect the flashing LED I'm seeing is a firmware error, and am inclined to believe the GUI (and Comcast) which both say everything is fine regarding signal lock. Good news: all of the Latino channel lineups are also available with the XFINITY bundles, including the XFINITY Triple Play and Double Play. Now that I'm getting all 4 upstream channels, the "(partial service)" text is gone from the GUI -- but the upstream light is still flashing. Disconnect the CM1150V and reconnect XB6, it again locks (4) channels. This is on EXACT SAME COAX and CONNECTORS. Correct? Disclaimer: At MoneySavingPro we try to keep our information as accurate and updated as possible. No idea when or why it was installed. I should just get direct hardwired internet to my PC? The CM1150V is a modem, not a gateway or router, so it has no routing capability. Learn what speeds to expect with your Xfinity Internet service. Beyond the 2/3 of customers on X1, I would have to imagine that at least a few percent of their TV customers are on their skinny IPTV-only Xfinity Instant TV service, streaming HD TV service from Comcast only through Rokus, Samsung smart TVs, laptaps, phones, etc. So I now question the veracity of the Arris XB6 status page. This is in the same location, on same coax and connector. The exact price depends on your area and the package you choose. DOCSIS 3.0 – Channel Bonding • Channel bonding is logical (two phy channels tied together at data link layer) – Increases peak rate, but not upstream channel capacity • Possible physical … If you require a higher internet speed of 1Gbps, then this is not the right modem for you, you will need the DOCSIS 3.1 modems instead of MB7621. Surprisingly, the router is a bottleneck to the modem, whose powerful 1.5 GHz processor and 32×8 channel bonding can theoretically pass through a max upstream of … Firmware is reported as V2.02.03. Day 1 of activation, all four upstream channels bonded. used?) If the modem is working accept for this one thing, then it may not be critical. Thanks to @vkdelta for help and supporting information, which helped me explain/prove the problem to Xfinity so they would come fix it! The upstream channels, however, only half of them lock (channels 1-4). The other 3 ports on the CM1150V are not for additional devices, but rather for using its port aggregation (with proper ISP support and a compatible router). Can you connect both them at same time using splitter ? Still having the same problem. Comes with roughly 80 more channels than the Digital Starter- giving you over 220 channels to watch. DOCSIS 3.1 supports a downstream throughput with 4096-QAM and 25 kHz subcarrier spacing of up to 1.89 Gbit/s per 192 MHz OFDM channel. if you fix the coax/line/plant issues and all 4 upstreams are locked. 2d. $15 more provides access to all … If you're looking to compare more television providers, please be sure to check out our buyer's guide to cable TV providers. Contact the ISP and have them check the signal and channels for you. If you want to use Comcast Xfinity Gigabit Service, … For one, with XFINITY's X1 HD receiver, you can stream Netflix - provided that you have a membership with the service - to your TV with ease. Netgear dodges the question of the modem reporting both "full service" (via GUI) and "partial service" (via LED) at the same time, and just keeps telling me to talk to Comcast -- but Comcast has done everything Netgear asked, and the problem remains. Day 3, one more upstream channel dropped and only one upstream channel … It also allows choice of 10 cable channels. Again, the Arris XB6 locks all (4) US Channels on the same cable and connector. You'll have to keep in contact with NG and CC. We hope you'll join the conversation by posting to an open topic or starting a new one. MoneySavingPro believes everyone should be able to cut their bills and choose the best deal based on their individual requirements. The ISP should be able to fix this. When Comcast fixed that, the CM1150V (still with v2.02.03) immediately locked all provisioned channels and the t3/t4 errors stopped. Some ISPs offer it, not all though. Its sort of like a car with a temp gauge that says everything's fine, but the overtemp light is flashing. While our site doesn't feature every carrier or provider available on the market, we're sure you'll be able to make significant savings from the information we provide and the free independent tools we create. 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